1. Paddle refund policy applies
Visiblo is operated by GEO Checker. For purchases processed through Paddle, refunds, cancellations and statutory withdrawal rights are handled according to Paddle Buyer Terms, Paddle Refund Policy and applicable law.
Visiblo does not apply a separate refund policy or additional refund exceptions to Paddle payments.
2. How to request a refund
To request a refund for a Paddle payment, use the receipt, billing or buyer support options provided by Paddle for your transaction.
You can also contact [email protected] if you need help identifying your order, payment reference or account email before contacting Paddle.
3. Billing support
For billing questions related to a Visiblo purchase, contact [email protected]. For product support, contact [email protected].
4. Updates
This page may be updated to keep it aligned with Paddle Buyer Terms, Paddle Refund Policy and applicable payment requirements.